11/24/2023 0 Comments Ebay return policy![]() ![]() If everything checks out, you refund the buyer.You receive the item and inspect it to make sure it is in the condition it was sent in.You approve the return request manually or automatically.Upon receipt, the buyer decides within 30 days (or whatever your return window is) to open a return request.eBay will guide you through the process to have a perfect and painless return. They know that the return process is intimidating for both sellers and buyers and do their best to make it easy. Whenever you have a return, work your way through the chart to figure out the best way to proceed.ĮBay is made for sellers. To start off with, we figured that the easiest way to convey the information was in a flowchart. Having had hundreds of returns at this point, I’d say it’s fair to say that we’re nearly experts on the subject and can dispense some advice.Īll of our returns fall into 3 different categories and, once you get the hang of it, you’ll be able to handle returns in your sleep. These difficult returns and scam attempts are in addition to the 5-10 returns we deal with every month which go off without a hitch. We have had several “oh crap” moments with returns, including a return for an $1100 item after we had already spent the money on new inventory.Īlong with honest buyers simply wanting their money back, we have been the victims of several scam attempts. ![]() Judging by the number of questions we get on the subject (and the questions clogging up every eBay seller’s Facebook page) returns are one of the scariest and most difficult things for a new seller to deal with. As an Amazon Associate I earn from qualifying purchases.
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